Unable to generate vRSLCM log bundle through UI
There was a recent scenario where vRSLCM log generation was not happening through UI
So let's take a minute to see what happens when you generate a log bundle and then we can inspect what could have gone wrong this the previous case where it wasn't generating one.
When I click on generate log bundle ....
It generates a request , upgrade planner spec and then the engine request . What's important here is the downloadUrl is pointing to the previously generated log bundle.
2022-07-27 09:25:15.649 INFO [http-nio-8080-exec-6] c.v.v.l.l.c.SettingsController - -- Dynamic Setting data required for setting : logbundledownload
2022-07-27 09:25:15.660 INFO [http-nio-8080-exec-4] c.v.v.l.l.c.SettingsController - -- Dynamic Setting data required for setting : loginsightsetting
2022-07-27 09:25:53.795 INFO [http-nio-8080-exec-9] c.v.v.l.l.c.SettingsController - -- Validation result for Setting :logbundledownload result true
2022-07-27 09:25:53.846 INFO [http-nio-8080-exec-9] c.v.v.l.l.c.SettingsController - -- Setting Value before save: "{\n \"downloadUrl\" : \"https://lcm.cap.org/repo/logBundleRepo/vrlcm/logbundle/vlcmsupport-2022-01-25_01-33-57.44075.zip\"\n}"
2022-07-27 09:25:53.926 INFO [http-nio-8080-exec-9] c.v.v.l.l.u.RequestSubmissionUtil - -- ++++++++++++++++++ Creating request to Request_Service :::>>> {
"vmid" : "2d03775b-9f49-4982-879b-26195ed74cac",
"transactionId" : null,
"tenant" : "default",
"requestName" : "lcmsupportbundle",
"requestReason" : "Get vRSLCM Support Bundle",
"requestType" : "lcmsupportbundle",
"requestSource" : null,
"requestSourceType" : "user",
"inputMap" : {
"downloadUrl" : "https://lcm.cap.org/repo/logBundleRepo/vrlcm/logbundle/vlcmsupport-2022-01-25_01-33-57.44075.zip"
},
"outputMap" : { },
"state" : "CREATED",
"executionId" : null,
"executionPath" : null,
"executionStatus" : null,
"errorCause" : null,
"resultSet" : null,
"isCancelEnabled" : null,
"lastUpdatedOn" : 1658913953925,
"createdBy" : null
}
2022-07-27 09:25:54.021 INFO [scheduling-1] c.v.v.l.r.c.p.GenericEnvironmentPlanner - -- Generic Planner SPEC :: {
"vmid" : "117d667d-f8d6-4602-9d97-874f7b4fd39d",
"tenant" : "default",
"originalRequest" : null,
"enhancedRequest" : null,
"symbolicName" : "90e136b4-4d83-4c61-ab81-7378fdf324ae",
"acceptEula" : true,
"variables" : { },
"products" : [ {
"symbolicName" : "lcmsupportbundle",
"displayName" : null,
"productVersion" : null,
"priority" : 0,
"dependsOn" : [ ],
"components" : [ {
"component" : {
"symbolicName" : "lcmsupportbundle",
"type" : null,
"componentVersion" : null,
"properties" : {
"downloadUrl" : "https://lcm.cap.org/repo/logBundleRepo/vrlcm/logbundle/vlcmsupport-2022-01-25_01-33-57.44075.zip",
"isVcfUser" : "false"
}
},
"priority" : 0
} ]
} ]
}
2022-07-27 09:25:54.027 INFO [scheduling-1] c.v.v.l.r.c.RequestProcessor - -- ENGINE REQUEST :: {
"vmid" : "117d667d-f8d6-4602-9d97-874f7b4fd39d",
"tenant" : "default",
"originalRequest" : null,
"enhancedRequest" : null,
"symbolicName" : "90e136b4-4d83-4c61-ab81-7378fdf324ae",
"acceptEula" : true,
"variables" : { },
"products" : [ {
"symbolicName" : "lcmsupportbundle",
"displayName" : null,
"productVersion" : null,
"priority" : 0,
"dependsOn" : [ ],
"components" : [ {
"component" : {
"symbolicName" : "lcmsupportbundle",
"type" : null,
"componentVersion" : null,
"properties" : {
"downloadUrl" : "https://lcm.cap.org/repo/logBundleRepo/vrlcm/logbundle/vlcmsupport-2022-01-25_01-33-57.44075.zip",
"isVcfUser" : "false"
}
},
"priority" : 0
} ]
} ]
}
The actual or current log bundle generation starts
2022-07-27 09:25:55.157 INFO [scheduling-1] c.v.v.l.a.c.FlowProcessor - -- Injected OnStart Edge for the Machine ID :: lcmsupportbundle
2022-07-27 09:25:55.201 INFO [scheduling-1] c.v.v.l.a.c.EventProcessor - -- INITIALIZING NEW EVENT :: {
"vmid" : "2036f6ef-a34c-4c66-a414-671a403057f0",
"transactionId" : null,
"tenant" : "default",
"createdBy" : "root",
"lastModifiedBy" : "root",
"createdOn" : 1658913955155,
"lastUpdatedOn" : 1658913955182,
"version" : "8.1.0.0",
"vrn" : null,
"eventName" : "OnStart",
"currentState" : null,
"eventArgument" : "{\"productSpec\":{\"name\":\"productSpec\",\"type\":\"com.vmware.vrealize.lcm.domain.ProductSpecification\",\"value\":\"{\\\"symbolicName\\\":\\\"lcmsupportbundle\\\",\\\"displayName\\\":null,\\\"productVersion\\\":null,\\\"priority\\\":0,\\\"dependsOn\\\":[],\\\"components\\\":[{\\\"component\\\":{\\\"symbolicName\\\":\\\"lcmsupportbundle\\\",\\\"type\\\":null,\\\"componentVersion\\\":null,\\\"properties\\\":{\\\"downloadUrl\\\":\\\"https://lcm.cap.org/repo/logBundleRepo/vrlcm/logbundle/vlcmsupport-2022-01-25_01-33-57.44075.zip\\\",\\\"isVcfUser\\\":\\\"false\\\"}},\\\"priority\\\":0}]}\"}}",
"status" : "CREATED",
"stateMachineInstance" : "9b69126f-58e7-47de-afa7-3bf907dd6756",
"errorCause" : null,
"sequence" : 560741,
"eventLock" : 1,
"engineNodeId" : "lcm.cap.org"
}
2022-07-27 09:25:55.209 INFO [scheduling-1] c.v.v.l.a.c.MachineRegistry - -- GETTING MACHINE FOR THE KEY :: lcmsupportbundle
2022-07-27 09:25:55.209 INFO [scheduling-1] c.v.v.l.a.c.MachineRegistry - -- QUERYING CONTENT :: SystemFlowInventory::flows::flow->lcmsupportbundle
2022-07-27 09:25:55.210 INFO [scheduling-1] c.v.v.l.d.i.u.InventorySchemaQueryUtil - -- GETTING ROOT NODE FOR :: SystemFlowInventory
2022-07-27 09:25:55.228 INFO [scheduling-1] c.v.v.l.a.c.MachineRegistry - -- URL :: /system/flow/lcmsupportbundle.vmfx
2022-07-27 09:25:55.229 INFO [scheduling-1] c.v.v.l.c.c.ContentDownloadController - -- INSIDE ContentDownloadControllerImpl
2022-07-27 09:25:55.229 INFO [scheduling-1] c.v.v.l.c.c.ContentDownloadController - -- REPO_NAME :: /systemflowrepo
2022-07-27 09:25:55.229 INFO [scheduling-1] c.v.v.l.c.c.ContentDownloadController - -- CONTENT_PATH :: /system/flow/lcmsupportbundle.vmfx
2022-07-27 09:25:55.229 INFO [scheduling-1] c.v.v.l.c.c.ContentDownloadController - -- URL :: /systemflowrepo/system/flow/lcmsupportbundle.vmfx
2022-07-27 09:25:55.229 INFO [scheduling-1] c.v.v.l.c.c.ContentDownloadController - -- Decoded URL :: /systemflowrepo/system/flow/lcmsupportbundle.vmfx
2022-07-27 09:25:55.230 INFO [scheduling-1] c.v.v.l.c.c.ContentDownloadController - -- ContentDTO{BaseDTO{vmid='lcmsupportbundle', version=8.1.0.0} -> repoName='systemflowrepo', contentState='PUBLISHED', url='/systemflowrepo/system/flow/lcmsupportbundle.vmfx'}
2022-07-27 09:25:55.231 INFO [scheduling-1] c.v.v.l.a.c.EventProcessor - -- State to find :: com.vmware.vrealize.lcm.plugin.lcmplugin.core.task.LcmSupportBundleTask
2022-07-27 09:25:55.235 INFO [scheduling-1] c.v.v.l.a.c.EventProcessor - -- Invoking Task :: com.vmware.vrealize.lcm.plugin.lcmplugin.core.task.LcmSupportBundleTask
2022-07-27 09:25:55.502 INFO [scheduling-1] c.v.v.l.a.c.EventProcessor - -- Injecting Bean :: contentRepositoryController
2022-07-27 09:25:55.504 INFO [scheduling-1] c.v.v.l.a.c.EventProcessor - -- Injecting Bean :: settingsController
2022-07-27 09:25:55.504 INFO [scheduling-1] c.v.v.l.c.u.EventExecutionTelemetryUtil - -- Start Instrumenting EventMetadata.
2022-07-27 09:25:55.506 INFO [scheduling-1] c.v.v.l.c.u.EventExecutionTelemetryUtil - -- Stop Instrumenting EventMetadata.
2022-07-27 09:25:55.511 INFO [pool-3-thread-14] c.v.v.l.p.l.c.t.LcmSupportBundleTask - -- Starting :: LCM VA support Bundle Task
2022-07-27 09:25:55.528 INFO [pool-3-thread-14] c.v.v.l.u.ShellExecutor - -- Executing shell command: /var/lib/vlcm-common/vlcm-support -w /data/lcm-logbundle
2022-07-27 09:25:55.530 INFO [pool-3-thread-14] c.v.v.l.u.ProcessUtil - -- Execute /var/lib/vlcm-common/vlcm-support
2022-07-27 09:25:58.091 INFO [http-nio-8080-exec-6] c.v.v.l.l.c.SettingsController - -- queryParams : { }
2022-07-27 09:25:58.099 INFO [http-nio-8080-exec-6] c.v.v.l.l.c.SettingsController - -- Dynamic Setting data required for setting : logbundledownload
2022-07-27 09:26:02.098 INFO [http-nio-8080-exec-10] c.v.v.l.l.c.SettingsController - -- queryParams : { }
2022-07-27 09:26:02.098 INFO [http-nio-8080-exec-10] c.v.v.l.l.c.SettingsController - -- Dynamic Setting data required for setting : logbundledownload
2022-07-27 09:26:06.092 INFO [http-nio-8080-exec-2] c.v.v.l.l.c.SettingsController - -- queryParams : { }
2022-07-27 09:26:06.143 INFO [http-nio-8080-exec-2] c.v.v.l.l.c.SettingsController - -- Dynamic Setting data required for setting : logbundledownload
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2022-07-27 09:26:10.097 INFO [http-nio-8080-exec-1] c.v.v.l.l.c.SettingsController - -- queryParams : { }
2022-07-27 09:26:10.097 INFO [http-nio-8080-exec-1] c.v.v.l.l.c.SettingsController - -- Dynamic Setting data required for setting : logbundledownload
2022-07-27 09:26:14.101 INFO [http-nio-8080-exec-4] c.v.v.l.l.c.SettingsController - -- queryParams : { }
2022-07-27 09:26:14.102 INFO [http-nio-8080-exec-4] c.v.v.l.l.c.SettingsController - -- Dynamic Setting data required for setting : logbundledownload
2022-07-27 09:26:18.105 INFO [http-nio-8080-exec-3] c.v.v.l.l.c.SettingsController - -- queryParams : { }
2022-07-27 09:26:18.173 INFO [http-nio-8080-exec-3] c.v.v.l.l.c.SettingsController - -- Dynamic Setting data required for setting : logbundledownload
2022-07-27 09:26:22.096 INFO [http-nio-8080-exec-7] c.v.v.l.l.c.SettingsController - -- queryParams : { }
2022-07-27 09:26:22.097 INFO [http-nio-8080-exec-