• Arun Nukula

ABX actions are failing with "PAM:Authentication token is no longer valid" error

Symptom

In ABX service logs you see similar error messages:



abx-service [host='abx-service-app-5c578445f7-j2w6m' thread='parallel-47' user='' org='' trace='' component='GatewayActionProvider' method='convertExceptions:437' actionRunI
d='8a7480a179b68ffb0179e552568b1e1a' context='87aad62e-0d90-4a61-b265-8b3720239a00' tokenId='8eb4435a-be1f-4921-9ca3-d809625dce4c' parentTokenId='8bdaa86c-1a01-4714-8c8f-9b1d41a5d98f'] c.v.a.a.p.i.g.Gate
wayActionProvider.convertExceptions:437 - Converting gateway provider exception to abx provider exception:
        com.vmware.automation.abx.serverless.gateway.exception.BuildImageException: ontext: [/workspace]
        ESC[36mINFOESC[0m[0015] COPY . /function/
        ESC[37mDEBUESC[0m[0015] Resolved . to .
        ESC[37mDEBUESC[0m[0015] Resolved /function/ to /function
        ESC[37mDEBUESC[0m[0015] Getting files and contents at root /workspace/ for /workspace
        ESC[37mDEBUESC[0m[0015] Copying file /workspace/Dockerfile to /function/Dockerfile
        ESC[37mDEBUESC[0m[0015] Copying file /workspace/abx_wrapper.py to /function/abx_wrapper.py
        ESC[36mINFOESC[0m[0015] RUN groupadd function
        ESC[36mINFOESC[0m[0015] cmd: /bin/sh
        ESC[36mINFOESC[0m[0015] args: [-c groupadd function]
        ESC[36mINFOESC[0m[0015] Running: [/bin/sh -c groupadd function]
        You are required to change your password immediately (password expired)
        groupadd: PAM: Authentication token is no longer valid; new one required
        error building image: error building stage: failed to execute command: waiting for process to exit: exit status

Cause

Root password for base ABX runner image has expired.



Affected Version

vRealize Automation 8.4 GA

vRealize Automation 8.4.1 GA


Resolution

This problem is addressed in vRA 8.4.2 GA and later versions


Workaround


1. Take a snapshot of the appliances
2. Download patch-abx-images.sh on one of the appliances
3. Make the patch file executable:
   chmod a+x ./patch-abx-images.sh
4. Run the patch file:
   ./patch-abx-images.sh


Click patch-abx0images.sh to download the script





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