• Arun Nukula

Migrating vRA IaaS database to a NEW SERVER


This article details on what steps are to be taken in order to migrate vRA IAAS database from one node to another

There are three places where you need to make a change

  1. ManagerService.exe.config under ...\Program Files (x86)\VMware\vCAC\Server\ ( Manager Service nodes )

  2. Web.Config under ...\Program Files (x86)\VMware\vCAC\Server\Model Manager Web\ ( Web Nodes )

  3. IAAS database

Note : If it's a distributed environment , then ensure you make changes across all nodes which have these components installed.

Stop all IAAS related services across all nodes before starting this activity

Step 1

Making changes to ManagerService.exe.config

  1. Take a backup of ManagerService.exe.config file

  2. Edit ManagerService.exe.config using word-pad , as seen in the screenshot below. Search for existing database server ,you would find database server name configured under <connectionStrings> , change the value to "Source=<<dbservername>>" to the new SQL server name


3. Save the file

Step 2

Making changes to Web.config under Model Manager Web

  1. Take backup of Web.config

  2. There would be current database hostname under <connectionString> , edit that to new one and save the file


Step 3

Making changes inside your IAAS database

  • Connect to SQL Management Studio and open vRA IaaS database

  • In the VMware vRealize Automation IAAS database on the new server, update the DynamicOps.RepositoryModel.Models table. This table contains loopback connection strings ( ConnectionString column) for each of the VMware vRealize Automation models that require updating with the new Data Source and Initial Catalog values.

You will need to edit this table to replace the Data Source with your updated server FQDN and the Initial Catalog with your updated database name (if different).

Verify existing values using following query

SELECT * FROM [<<databasename>>].[DynamicOps.RepositoryModel].[Models]


Modify values using following query

update [<<databasename>>].[DynamicOps.RepositoryModel].[Models] set ConnectionString='Data Source=<<newdbservername>>;Initial Catalog=<<databasename>>;Integrated Security=True;Pooling=True;Max Pool Size=200;MultipleActiveResultSets=True;Connect Timeout=200'

Start all IAAS related services across all nodes before starting this activity

Post Change Validations

Perform health-checks across on whole environment. Click Here for detailed instructions

Ensure data-collection is working as expected

Provision a VM and check if it goes through completely

You might encounter following issues

If there are errors seen similar to below stack

Error processing workflow creation Error executing query usp_SearchInitializingRequestVirtualMachines Inner Exception: Error executing query usp_SelectGroup

Then it's a problem with MSDTC. Most likely it would be because of SQL nodes. On SQL node you might see MSDTC exception as well

2018-08-21 05:41:31.620 spid62 Enlist operation failed: 0x8004d01c(XACT_E_CONNECTION_DOWN). SQL Server could not register with Microsoft Distributed Transaction Coordinator (MS DTC) as a resource manager for this transaction. The transaction may have been stopped by the client

Reconfigure MSDTC on SQL node , these exceptions should stop occurring again. For MSDTC troubleshooting follow KB 2089503

#vRealizeAutomation

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