Updated: Aug 1, 2019
When you browse directories in vRA UI and click on Sync Log , are you seeing a message stating
! Error searching for Sync Results from storage
This could happen if elasticsearch service on your Master / Sync Replica/ Potential Replica is "not running" as expected.
Elasticsearch is only used for Sync log in vRA
Login into each of your vRA appliances and execute command to verify status of elasticsearch
service elasticsearch status
If Status says "Not running (but PID file exists)"
Restart elasticsearch service and see if it helps
`service elasticsearch restart`
If the above step fails then you could try
Removing the PID
Start the service -
service elasticsearch start
Above steps should help you fix the problem.
You may also perform following health check to verify if elasticsearch on all the nodes are in healthy state
ssh to each appliance and then execute below command
curl -k http://localhost:9200/_cluster/health?pretty=true